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Ecommerce & DTC

Free Shipping Threshold

The minimum order value customers must reach to qualify for free shipping.

A free shipping threshold is the minimum order amount required to receive free shipping. "Free shipping on orders over $75" incentivizes customers to add more items to reach the threshold, increasing average order value while managing shipping costs.

Setting the optimal threshold requires balancing customer acquisition (lower threshold = more attractive offer) against profitability (higher threshold = customers cover more shipping cost). The ideal threshold is typically set just above current AOV to encourage add-ons.

Analyzing competitor free shipping thresholds reveals market standards and positioning. Brands offering unconditional free shipping are making a strategic choice to absorb costs for competitive advantage, while high thresholds indicate margin focus.

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